What to Do If I Receive a Phone Call from TradeLand
Follow the public anti-fraud guidance when verifying outreach from TradeLand.
TradeLand does NOT make phone calls to its users. If you receive a call claiming to be from TradeLand:
- 🚫 Do Not Share Information
Don’t provide any personal, financial, or account details.
- 🌐 Use Official Channels
All interactions should occur via the TradeLand website or app.
- ⚠️ Be Alert for Scams
Unsolicited calls may be fraudulent attempts to steal your information.
- 📞 Verify Directly
If in doubt, contact customer support through the official contact info on our website.
Related
Are My Funds Secure?
Review the self-custody and trading-permission model that TradeLand uses with connected exchanges.
Can TradeLand Transfer or Withdraw My Funds?
No. TradeLand AI works through trading-only API permissions and does not custody your assets.
How Are You Protecting My Funds?
Security starts with exchange self-custody, trading-only permissions, and account-level controls.
Is TradeLand a Cryptocurrency Exchange?
TradeLand AI is not an exchange and does not take custody of client assets.