TradeLand | AI Agents for Trading That Work

Terms of Service

This Terms of Use is effective as of November 02, 2023.

1. INTRODUCTION
1.1
The service is made available to you by TradeLand AI Ltd, a company formed under the laws of Hong Kong (“TL”, “TradeLand”, “we”, “us” or “our”) through the website located at tradeland.ai. TL mobile application(s), application program interface(s) (except for TL API as described in Section 6.2.6) and functions further described in Section 6 below (except for TL API) (collectively, “Software”) for the purpose of providing tools that allow managing personal cryptocurrency holdings. The term “you” or “Client” refers to the person visiting or otherwise accessing or using the Software.
1.2
These terms and conditions (“Terms of Use”) and the Privacy Policy (as defined below) govern your access to and use of the Software and constitute the entire, complete, and binding agreement between you and TL with respect to the Software.
1.3
You agree that you have read our Privacy Policy at https://TL.ai/privacy-policy, which is incorporated by reference into the Terms of Use. If you do not wish to be bound by these Terms of Use or by the terms of our Privacy Policy, please do not access or use the Software.
1.4
THESE TERMS OF USE CONTAIN VERY IMPORTANT INFORMATION REGARDING YOUR RIGHTS AND OBLIGATIONS, AS WELL AS CONDITIONS, LIMITATIONS, AND EXCLUSIONS. PLEASE READ THESE TERMS OF USE CAREFULLY BEFORE ACCESSING OR USING THE SOFTWARE. BY USING THE SOFTWARE IN ANY WAY AND FOR ANY PURPOSE, WITH OR WITHOUT A CLIENT ACCOUNT AND FROM ANY DEVICE AND LOCATION, YOU IRREVOCABLY CONFIRM THAT:
1.4.1
you have read and understood these Terms of Use and you accept and agree to be bound by these Terms of Use as they appear on each instance that you use the Software.
1.4.2
you assume all the obligations set forth herein;
1.4.3
you are of legal age and capacity to use the Software;
1.4.4
you are not under the control of jurisdiction that explicitly prohibits the use of this software;
1.4.5
you are using the Software at your discretion and at your own responsibility and liability.

2. SUBJECT MATTER OF THE TERMS OF USE
2.1
These Terms of Use apply between TL and the Client using the Software. The Software is made available to you via TradeLand’s website https://TL.ai on computer or mobile device.
2.2
These Terms of Use constitute a legally binding agreement between you and TL and covers the operation and provision of the Software. The Software is provided to natural and legal persons with an existing exchange account(s) and is intended to help better manage the personal cryptocurrency holdings. You shall not use the Software to provide consultancy, manage third-party’s cryptocurrency holdings or for any other commercial purpose in any way.
2.3
TL may update or revise these Terms of Use from time to time by providing notice of such updates or revisions on the Software. Such changes to the Terms of Use will take effect as of the “Last updated” date stated at the beginning of these Terms of Use. Each time you access the Software, you agree to be bound by the most current version of the Terms of Use. You agree that you will review these Terms of Use periodically. If you do not agree to the terms of these Terms of Use or any modified version of these Terms of Use, your sole recourse is to terminate your use of the Software.

3. SIGN-UP
3.1
In order to sign-up and use the Software, you shall be at least eighteen (18) years of age.
3.2
If you are entering into these Terms of Use on behalf of a legal person (i.e. company or other legal entity), you represent that you have the authority to bind such legal person to these Terms of Use. If you do not have such authority you shall not access or use the Software.
3.3
Prior to the sign-up, you are solely responsible for ensuring that the use of the Software in accordance with these Terms of Use in your jurisdiction of residence is permitted by applicable laws. If such use is not permitted by laws, you shall not access or use the Software.
3.4
The following steps are necessary to sign-up to create the Client Account and access the Software:
3.4.1
Sign-up. Fill in the sign-up form by providing your email address and password. You will be given the opportunity to read the Terms of Use and the Privacy Policy. You can retrieve the documents from the named links and take notice of them. Prior to clicking “Register” to continue the sign-up process, you shall confirm that you accept these Terms of Use and have acquainted yourself with our Privacy Policy. Further, you shall confirm that you are at least 18 years old. After clicking “Register” your account is created (“Client Account”). The same process applies in case you choose to sign-up with your Facebook account. The latter method requires you to also comply with the terms, conditions, and privacy policies of such third party service.
3.4.2
From the moment TL provides you the Client Account to access and use the Software, the sign-up process is completed. The Client Account is provided to you free of charge. TL has the right to refuse to provide you a Client Account at its sole discretion, in which case you shall not use the Software.
3.4.3
You can terminate the registration process at any time and/or suspend the process and resume it at a later point. You can check for any errors in the information that you have entered and, if necessary, correct these by changing your input.
3.4.4
After creating the Client Account, you are prompted to complete your Client Account’s profile, and you will be guided through different steps, including connecting your Client Account with your existing cryptocurrency exchange account.
3.4.5
Connecting with a cryptocurrency exchange account. In order to use the functions of Software you shall have a cryptocurrency exchange account (“Exchange Account”) (for example, Binance, Huobi, Coinbase etc). If you do not have the Exchange Account, you may choose whether to register directly on the cryptocurrency exchange provider’s website or through a link from our “My Exchanges” tab which directs you to the chosen cryptocurrency exchange provider’s website. Either way, you acknowledge that you are entering into a separate legal relationship with the chosen cryptocurrency exchange provider and you are bound by their specific terms and conditions. TRADELAND DOES NOT REPRESENT ANY CRYPTOCURRENCY EXCHANGE PROVIDER AND SHALL NOT BE LIABLE IN CASE OF YOUR DISPUTES WITH SUCH CRYPTOCURRENCY PROVIDERS.
For connecting your Exchange Account with the Client Account you shall log in to your Exchange Account, create an API key and API secret, then return to the Software, navigate to “My Exchanges” tab and insert the API key and the API secret. Prior to clicking “Connect an exchange” you are required to confirm that the Exchange Account belongs to you personally and you are not connecting to someone else’s account. When you have concluded this step, your Exchange Account shall be displayed on the “Dashboard” tab.
Depending on your chosen subscription type (please see Section 7 for more details regarding Plans), you may connect either a single Exchange Account from a single cryptocurrency exchange or you may connect several Exchange Accounts from a single cryptocurrency exchange with the Client Account. Provided that the previously stated is observed, you may connect Exchange Account(s) from several cryptocurrency exchanges with the Client Account.
Under certain circumstances, we may drop the API keys for security purposes, which will require you to connect to your Exchange Account again.
3.5
As a part of the sign-up process you will be required to provide us with certain information, such as your email address and a password. For more information about the data we collect, please see our Privacy Policy at https://TL.ai/privacy-policy. You are required to provide accurate, current and complete information about yourself and promptly update all information in your Client Account to ensure smooth user experience. You may update or change your Client Account settings at any time, upon your discretion.
3.6
Depending on the Exchange Account you use, we may automatically register you to trading contests that we organize for the possible benefits to you. You are not obligated to take an active part from the contest or do any additional actions. Registration to trading contests are not financially harmful to you. When we organize trading contests, we send you the information of the contest terms and details in advance via email on the email address provided by you.. We can request additional data for distribution of prizes, it is voluntary and you have a right to refuse, however in such case your prize will be annulated.

4. USING YOUR CLIENT ACCOUNT TO ACCESS THE SOFTWARE
4.1 The purpose and permitted use of your Client Account and the Software
4.1.1
You may use the Software only within the permitted use. You acknowledge that depending on your chosen Plan, the purpose of the Client Account is to provide you with access to the Software with tools to manage one or more Exchange Accounts. Any use for other purposes, malpractices or particular misuse of the Software is not permitted. You agree not to use your Client Account and the Software in particular in order to:
4.1.1.1
upload, post, email, transmit or otherwise make available any content that is unlawful, harmful, threatening, abusive, fraudulent, harassing, insulting, defamatory, vulgar, obscene, libelous, invasive of another’s privacy, hateful or racist, that glorifies violence, is pornographic, unethical or otherwise prohibited or objectionable;
4.1.1.2
impersonate any natural or legal person, or falsely state or otherwise misrepresent your affiliation with a natural or legal person;
4.1.1.3
transmit or otherwise make available any content that you do not have a right to make available, that contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment;
4.1.1.4
engage in any activity that attempts to reverse engineer, disassemble, decompile, hack or extract any proprietary software used to maintain the Software;
4.1.1.5
trade on platforms in respect of which you should not have access to or are blacklisted from;
4.1.1.6
interfere with or disrupt the Software or servers or networks connected to the Software, including but not limited to hacking or bypassing any measures we may use to prevent unauthorized access to the Software; and/or
4.1.1.7
violate any applicable national or international rules and laws, as well as rights of third parties.
4.1.2
Failure of observing the limits of purpose and permitted use of your Client Account and the Software (including any detected activity, which refers to you managing several accounts from the same cryptocurrency exchange accounts through your personal Client Account without having subscribed to the appropriate Plan) is deemed a material breach of these Terms of Use. TradeLand shall be entitled to – without prejudice to any other rights – terminate your Client Account in accordance with Sections 12.3.2 and 12.3.3. You shall cease to use the Software if we have terminated your Client Account of or otherwise banned or blacklisted you.
4.2 Confidentiality of the Client Account
4.2.1
You acknowledge that your Client Account is personal to you, and you are obliged not to provide any other person with access to the Software or portions of it using your email address, password, or other security information. YOU ASSUME FULL LIABILITY IN CASE YOU SHARE THE ACCESS TO YOUR ACCOUNT WITH ANY THIRD PARTY.
4.2.2
You are responsible for maintaining the confidentiality of your data and for monitoring and, if necessary, restricting access to your devices. Any email address, password or any other information chosen by you or provided to you as a part of our security procedures, shall be treated as confidential, and you shall not disclose it to any other person or entity. You shall exercise caution when accessing your Client Account from a public or shared computer so that others are not able to view or record your password or other Client Account information. You agree to ensure that you logout from you Client Account at the end of each session.
4.2.3
You accept responsibility for all activities that occur under your Client Account or from your devices in relation to the Software and your Client Account, including any misuse of your Client Account. TL will use commercially reasonable and industry-standard security measures to protect you from unauthorized access to your Client Account. You agree to notify us immediately of any unauthorized access to or use of your Client Account or any other breach of security. If you fail to notify TL accordingly, TL might not be able to prevent such unauthorized access or other breach of security or take corresponding security measures, and shall assume no liability for such misuse and shall be entitled to terminate your account and/or blacklist or ban you from using the Software.
4.2.4
For ensuring better protection of your Client Account, you are provided with an option under your Client Account’s “Settings”, to set up a two-factor authentication via Google authenticator. This Terms of Use shall not be applicable to such two-factor authentication provided by Google authenticator and you shall review Google’s policy for the same;
4.2.5
You acknowledge and agree that to the extent permitted by applicable law, we shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by, or in connection with the unauthorized use of your Client Account arising from a failure on your part to maintain the confidentiality of your password, if we have performed our obligation to apply reasonable and industry-standard security measures.
4.2.6
You agree to hold TradeLand harmless and indemnify TrandLand for any direct/indirect damages that TradeLand may incure, resulting from your misuse of your Client Account or negligence.

5. TRIAL ACCOUNT
5.1
If you have elected to use a free trial, we will make the Software available to you on a trial basis free of charge (“Trial”). By gaining access to the Software, you agree to be bound by our Terms of Use and the following additional terms of this Section 5 (“Trial Terms”), provided that in the event of a conflict between the Trial Terms and any other terms of these Terms of Use, the Trial Terms shall govern. TL has the right to refuse to give you access to a Trial.
5.2
To receive Trial access to the Software, you shall follow through the sign-up process described in Section 3. You may terminate the Trial any time and for any reason under the Client Account settings, where we have made this option available to you.
5.3
The Trial will start when we approve your Trial and shall terminate on the earlier of (a) the end of the free Trial period for which you registered, or (b) the start date of any purchased Subscription (as defined in Section 7). At the end of the Trial, any trades you initiated through the Software during the Trial will continue but may take longer to complete and you will no longer have access to any data you entered into your Client Account.
5.4
We may terminate your use of the Trial and products and services made available in connection therewith, at any time and for any reason, with or without cause, without prior notice to you and without any liability or further obligation of any kind whatsoever to you or any other party.

6. CLIENT ACCOUNT FUNCTIONALITIES
6.1
The Client Account provides you with a free of charge access to “Dashboard”, “Blog”, , “Paper Trading” , track “Portfolio” and “Community” functions provided by TL as described in this Section 6.1 and to the. The specific Client Account functionalities will be those provided under the selected Subscription (as described in Section 7 below) at the time your offer to conclude the Purchase Agreement (as defined in Section 7.4) is placed.
6.2
The Software provides you with tools that allow you to manage your cryptocurrency holdings across the Exchange Accounts, including but not limited to the following tools:
6.2.2
Trading AI Agents, which allow you to configure the parameters of the chosen agent (for example, AI Agent, ) that will execute cryptocurrency trade orders automatically on third party cryptocurrency exchanges within those established parameters and without the need for additional human interaction or intervention;
6.2.4
Dashboard, which tracks your account balances on different connected Exchange Accounts and displays your accounts’ summary;

6.2.7
Blog, which provides you with information and news regarding cryptocurrencies and trading;
6.2.8
Community, which provides you with live chat, customer support and related services.
6.3
Additionally, while logged in to your Client Account, you can access the following functions through the Software, which are provided by third parties:

 

7. PURCHASING THE SUBSCRIPTION PLAN
7.1
When registering for the Services, you have the opportunity to choose between different subscription plans, i.e “Free”, “Basic”, “Pro”, and “Institutional” plans (collectively “Plans” or “Subscription”).
7.2
A detailed description of TL Subscriptions, including the prices and the functions associated with each type of Subscription, is available on our Plans page or in Help Center. TL reserves the right to change the Subscriptions published on the Plans page (e.g add or remove Plans) at any given moment. When removing a Plan, TL shall endeavour to give notice to those who might be affected by such actions.
7.2.1
The Subscriptions available at the Plans page are subject to these Terms of Use. By accepting these Terms of Use, you also confirm that you agree with the Subscriptions features conditions as described on the Plans page.
7.3
TL reserves the right to, at their full discretion, provide Services to Clients based on customized Plans (“Customized Plans”). Customized Plans will not be displayed on the Plans page and will be offered to Clients on an individual basis. Customized Plans are subject to these Terms of Use.

7.4
To purchase the Subscription, other than a Customized Plan, select the Subscription you want to purchase on our website’s Plans page or Client Account’s “Subscription” tab, and choose your preferred payment method. We accept payments through debit/credit cards, PayPal, Google Pay, and Apple Pay. By purchasing a Subscription using any of the said payment methods, you are entering into an agreement with TradeLand.
Prior to clicking the “Pay” button, you shall confirm that you accept these Terms of Use and the Privacy Policy. Further, you shall confirm that you are at least 18 years old and you agree with receiving the Subscription functions as of the conclusion of the Purchase Agreement.
Selecting the Subscription, term of the Subscription (for example, a month or a year) and submitting your payment information is an offer to conclude an agreement with TL for the use of the Software functions provided under the selected Subscription on the basis of these Terms of Use effective as described in Section 3.4 (“Purchase Agreement”). The offer shall be accepted by us. We may choose not to accept the offer at our sole discretion.
The Purchase Agreement will be accepted at such time at which you receive confirmation from us or we activate your selected Subscription functions, as described below. TL will not store the text of the Purchase Agreement after the Purchase Agreement has been concluded. However, the text of the Purchase Agreement will be made available to you on the Terms of Use page in downloadable format. The terms described in Section and 3.4.3 above apply hereto to the extent not stipulated otherwise in this Section 7.
The term of the Purchase Agreement is the term of Subscription chosen by you and is subject to the termination provisions of Section 12. TradeLand assumes no responsibility and liability on behalf of you or the payment providers.

7.5
If you wish to upgrade your Subscription, you may do so at any time through your Client Account’s “Subscription” tab. Your new Subscription will start after the payment has been processed. Your new Subscription will be activated immediately after processing of your payment, irrespective of any remaining time on your old Subscription. Ordering a new Subscription will result in the immediate termination of the Purchase Agreement in relation to your old Subscription, and conclusion of a new Purchase Agreement for the new Subscription. Any funds you may be eligible from your old Subscription will be calculated towards your new Subscription, meaning you will only pay the difference between your new Subscription payment and the proportion of funds not used under the old Subscription. Tradeland shall not be liable to make any adjustments with respect to time of older subscription and new subscription. For termination of the Purchase Agreement, see Section 12.4.

8. DISCLAIMER
8.1
TL IS ONLY THE PROVIDER OF THE SOFTWARE. TL DOES NOT PROVIDE FINANCIAL, INVESTMENT, LEGAL, TAX OR ANY OTHER PROFESSIONAL ADVICE OR CONSULTANCY. TL DOES NOT ACT AS A BROKER, FINANCIAL ADVISOR, INVESTMENT ADVISOR, PORTFOLIO MANAGER OR TAX ADVISOR. NOTHING ON OR IN THE SOFTWARE SHALL CONSTITUTE OR BE CONSTRUED AS AN OFFERING OF ANY CURRENCY OR ANY FINANCIAL INSTRUMENT OR AS INVESTMENT ADVICE OR INVESTMENT RECOMMENDATIONS (SUCH AS RECOMMENDATIONS AS TO WHETHER TO PURCHASE A CURRENCY OR INSTRUMENT) BY TL OR A RECOMMENDATION AS TO AN INVESTMENT STRATEGY BY TL. YOU ACKNOWLEDGE AND AGREE THAT TL IS NOT RESPONSIBLE AND LIABLE FOR YOUR USE OF ANY INFORMATION THAT YOU OBTAIN ON THE SOFTWARE. YOUR DECISIONS MADE IN RELIANCE ON THE PRODUCTS OR SERVICES IN THE SOFTWARE OR YOUR INTERPRETATIONS OF THE DATA FOUND IN THE SOFTWARE ARE YOUR OWN FOR WHICH YOU HAVE FULL RESPONSIBILITY. YOU EXPRESSLY AGREE THAT YOU USE THE SOFTWARE AT YOUR SOLE RISK.
8.2
TL WILL TAKE COMMERCIALLY REASONABLE STEPS TO ENSURE ACCURACY OF INFORMATION LISTED ON THIS WEBSITE ALTHOUGH IT WILL NOT HOLD ANY RESPONSIBILITY AND LIABILITY FOR ANY OMISSIONOR WRONG INFORMATION. NO CONTENT ON THE SOFTWARE IS TAILORED TO THE SPECIFIC NEEDS OF ANY INDIVIDUAL, ENTITY OR GROUP OF INDIVIDUALS. TL EXPRESSES NO OPINION AS TO THE FUTURE OR EXPECTED VALUE OF ANY CURRENCY, SECURITY OR OTHER INTEREST. CONTENT ON THE SOFTWARE MAY NOT BE USED AS A BASIS FOR ANY FINANCIAL OR OTHER PRODUCT WITHOUT THE EXPRESS PRIOR WRITTEN CONSENT OF TL.
8.3
SOME CONTENT PROVIDED ON THE SOFTWARE IS SUBMITTED TO TL BY UNRELATED THIRD-PARTY PROVIDERS. OTHER CONTENT IS UPLOADED BY YOU. TL DOES NOT REVIEW ALL CONTENT FOR ACCURACY, DOES NOT REVIEW CONTENT FOR COMPLETENESS OR RELIABILITY, AND DOES NOT WARRANT OR GUARANTEE THE ACCURACY, COMPLETENESS, RELIABILITY OR ANY OTHER ASPECT OF ANY CONTENT. THE PERFORMANCE OF THE SOFTWARE IS DIRECTLY LINKED TO THE PERFORMANCE OF THE UNRELATED THIRD-PARTY SERVICES. TL DISCLAIMS ALL RESPONSIBILITY OF NON-PERFORMANCE OF THE SOFTWARE CAUSED BY NONPERFORMANCE OF UNRELATED THIRD-PARTY SERVICES.
8.4
YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT YOU MAY LOSE SOME OR ALL OF YOUR FUNDS. CRYPTOCURRENCIES ARE A NEW AND INSUFFICIENTLY TESTED TECHNOLOGY. IN ADDITION TO THE RISKS INCLUDED HEREIN, THERE ARE OTHER RISKS ASSOCIATED WITH YOUR USE OF THE SOFTWARE, AND THE PURCHASE, HOLDING AND USE OF CRYPTOCURRENCIES, INCLUDING THOSE THAT TL CANNOT ANTICIPATE. SUCH RISKS MAY FURTHER MATERIALIZE AS UNANTICIPATED VARIATIONS OR COMBINATIONS OF THE RISKS DISCUSSED HEREIN.
9. INTELLECTUAL PROPERTY AND THE LICENSE FOR THE USE OF THE SOFTWARE
9.1
The Software, trademarks and other intellectual property objects displayed, distributed, or otherwise made available via the Software, is the exclusive property of TL, and its successors, assigns, licensors, and/or suppliers. Unless specifically provided in the Terms of Use or if you have agreed otherwise in writing with TL, nothing in these Terms of Use gives you a right to use the Software and its content, TL’ trade-marks or other intellectual property of TL.
9.2
TL grants you a personal, non-exclusive, non-transferable, non-sublicensable, revocable license to use the Software for your personal, non-commercial use, as described in these Terms of Use, for the period you access the Software and the functions related to the Subscription, if relevant. Any intellectual property objects (without limitation, all information, data, products, materials, services, software applications and tools, APIs, design elements, text, images, photographs, illustrations, audio and video contents, artwork and graphics contained therein or otherwise made available to you in connection therewith) provided through or used to operate the Software is licensed, not sold, to you by TL. You acknowledge that you have no right to access the Software in source-code form. TL may inform you, by notice within the Software or otherwise, that the Software contains intellectual property governed by the licence of a third party and you agree to abide by the terms of the Software.
9.3
Unless you have been permitted in writing to do so in a separate agreement with us, you have no right to rent, lease, lend, sell, redistribute, sublicense, copy, reverse, engineer, decompile, disassemble, translate, modify, distribute copies of, make available, adapt, or create derivative works based on the Software or its related intellectual property. In case you rent, lease, lend, sell, redistribute, sublicense, copy, reverse, engineer, decompile, disassemble, translate, modify, distribute copies, you agree to transfer all the proceeds in terms of money and invention to TrandLand.
9.4
For all contents and data, that you insert or make available via the Software (“User Content”), you grant TL free of charge a transferable, sublicensable, non-exclusive, irrevocable, worldwide right of use and exploitation and for the maximum term permitted under applicable law and which is unlimited in terms of content, to use these User Content for any purpose including but not limited to the purposes of:
9.4.1
providing the Software;
9.4.2
conducting research, develop new products and services;
9.4.3
predictive analytics and insights;
9.4.4
improvement and further development of the Software; and
9.4.5
other, including commercial use (“Right of Use and Exploitation”).
9.5
The Right of Use and Exploitation covers in particular, but not exclusively, the right to amend, edit and translate, as well as to store, reproduce, disseminate, make accessible to the public, send, disclose publicly and non-publicly and otherwise make available the User Content, including, without limitation, all agents that you create, the names of such agents and any settings that you create for such agents. By entering or making available User Content via the Software, you provide guarantee that the User Content is in accordance with these Terms of Use, does not violate the rights of third parties and that you are entitled to grant these Rights of Use and Exploitation. You shall hold TL harmless and indemnify TL against all claims brought by third parties against TL in connection with the exercise of these Rights of Use and Exploitation (including court and attorney fees).

10. PRICES, PAYMENT TERMS AND REFUNDS
10.1
All prices, discounts, and promotions posted on the Software are subject to change without notice. The price charged for the Subscription selected by you will be the price advertised on the Software at the time the order is placed, subject to Purchase Agreement and the terms of any promotions or discounts, your geographical location or residence, and chosen payment method. You will be charged the price advertised at the time you placed an offer to conclude the Purchase Agreement.
If you choose a subscription for one month and wish to pay via Paypal, Google Pay, or Apple Pay, you can set up monthly recurring payments and thereafter the price of the Subscription will be invoiced automatically each month until the Purchase Agreement is terminated as outlined under these Terms of Use. If you pay via Paypal, Google Pay, or Apple Pay your payment will be processed through their respective systems.
If you choose a subscription for one year or use any other payment method other than Paypal, Google Pay, or Apple Pay to pay for a subscription for one month, you shall make each payment manually. The price charged for your current use of the Software will be displayed under the “Subscription history” of your Client Account’s “Subscription” tab after completion and confirmation of each transaction by the third party payment service provider.

10.2
Applications available through the Software (e.g. apps) may be provided for a price (“Paid App”) or free of charge. Applications that are provided free of charge are indicated with the purchase price USD/EUR/USDT 0. Payment for having access to the Paid App(s) shall be made by the Client to TL by using any preferred payment method as shown on our website at the time of the intended purchase. All applications ordered by the Client shall be displayed under the Client’s Subscription overview (including the free of charge applications).
10.3
If we increase our prices, that increase will only apply to purchases made after the date the increase comes into effect. The prices posted in the Software may not include applicable discounts or taxes until the profile data in your Client Account is fully completed by you. We take commercially reasonable steps to display accurate price information, however, there may, on occasion, make inadvertent typographical errors, inaccuracies or omissions related to pricing and availability. We reserve the right to correct any errors, inaccuracies, or omissions at any time and to cancel any orders arising from such occurrences.
10.4
You shall initiate payment for the charges related to the Subscription or other products or services provided through the Software when submitting the order. If you do not complete this payment to our satisfaction, we maycancel your offer to conclude the Purchase Agreement.
10.5
You can use any available and the most convenient payment method currently available in the Software for all purchases. However, TL does not guarantee the availability of any payment method at any moment. TL may add, remove or suspend any payment method temporarily or permanently by its own discretion.
10.6
Any payments you make through the Software and for the Software may be subjected to VAT (value added tax) with appropriate rate and in accordance with the law of jurisdiction you are established. TL accrues and charges VAT for your payments based on your location that is automatically determined by the IP address of your device and/or manually provided by you to TL when entering the billing address. For legal persons within the EU which are registered for VAT purposes, and persons located outside of the EU, TL applies a VAT rate of 0%. For HK legal and natural persons, TL applies a VAT rate of 16.5%, and the VAT is included in the displayed price. For other persons within the EU (including natural persons and legal persons which are not registered for VAT purposes), TL applies VAT rate applicable in respective country, and VAT is included in the displayed price.
10.7
If you disagree with the default payment-related information that our Software generated automatically, you should provide: your billing address (so long as the Software will be used at this location); enter the address data in the Software when proceeding with the payment; and send us a valid proof of this address afterwards. We will then make a determination as to whether the default payment-related information should be adjusted. For more information on how we handle your personal information, please refer to our Privacy Policy.
10.8
You represent and warrant that: (i) the payment information you supply to us is true, correct and complete, (ii) you are duly authorized to use the payment method you provide, (iii) charges incurred by you will be honored by the issuer of your payment method, and (iv) you will pay charges incurred by you at the posted prices, including all applicable taxes, if any, regardless of the amount quoted on the Software at the time of your order.
10.9
Unless otherwise required by applicable law, we have no obligation to provide a refund or a credit. Due to the nature of the Software as a digital product, no refunds are granted without clear, justified and legitimate reasons. We will assess any refund request for fees payable in advance on its merits and in the manner set forth in these Terms of Use and our Refund Policy at https://TL.ai/refund.
10.10
You understand that you are purchasing the Software from TL via a payment service provider (“PSP”). Unless otherwise required by law, you are obligated to contact TL support service for any issues related to payment transactions before contacting the PSP or financial institution.
10.11
Using the Software via the Internet may lead to incurring costs that you will have to pay to your service provider.

11. UPDATES
11.1
TL may provide you, at no additional cost, and at TL’s discretion, with updates which contain
11.1.1
Enhancements. From time to time digital content requires further development and adaptation to new technical possibilities or changes in user environment/infrastructure. To the extent this does not adversely affect the subjective or objective conformity requirements of the Software or your access or use of the Software (i.e. which are no debuggings or modifications), TL may provide you with updates, new software versions and releases that include technical adaptations or additional services, functions, links, integrate additional (module) services or redesign and recompile services, as well as change the name and appearance of the Software. TL is not obliged to supply enhancements.
11.1.2
Debuggings. TL will provide you with updates, including security updates that contain debuggings which keep the Software in conformity with the subjective or objective requirements including legal, regulatory and judicial requirements for the period of your use of the Software. TL shall inform you about the availability of updates with debuggings and the consequences of the failure to install such updates, as well as provide you with an installation instruction. This Section 11.1.2 does by no means limit your remedies for lack of conformity according to Section 11.2
11.1.3
Modifications. TL may provide you with updates that contain modifications to the Software beyond what is necessary to maintain conformity of the Software. TL may make modifications if and to the extent that (a) functions of the Software or parts thereof are no longer used to an extent that justifies their maintenance and continued operation, (b) (new or amended) legal, regulatory or judicial requirements would require adjustments of the Software which would be economically unreasonable to TL, (c) changes in the technical conditions of the Software environment or infrastructure that are beyond TL’s control and that complicate maintenance and continued operations of the Software to an extent which would be economically unreasonable to TL. TL shall inform you of Modifications. If the Modification negatively impacts the your access to or use of the Software, please reach out to TL, as provided under 22.
11.2
Remedies for lack of conformity
11.2.1 In the event of a lack of conformity of the Software, you are entitled to have the Software brought into conformity with the conditions set out in these Terms of Use, e.g. via update. If (i) TL refuses or fails to achieve conformity within a reasonable period of time and without significant inconvenience to you, (ii) or where the lack of conformity is of such serious nature that it is unreasonable for you to apply for rectification first, are entitled to (a) a proportionate reduction of the price, if any, for the period of time during which the digital content or digital service was not in conformity and (b) unless the lack of conformity is only minor, terminate the contract in accordance with Section 13.3. A price reduction or refund, determined by TL, shall be proportionate if it reflects the decrease in the value of the Software compared to the value that the digital content or digital service would have if they were in conformity.
11.2.2 To assert your rights under this Section 11, you can contact TL’s Customer Care. The contact details of Customer Care are [email protected].
12. SUSPENSION OF FUNCTIONS OR THE SOFTWARE
12.1
TL has the right to implement changes to the Software and its functions.
12.2
Until all the circumstances have been clarified and, if necessary, know your client procedures have been carried out, TL may suspend or interrupt the provision of the Software, either entirely or partly, and without any liability to the Client:
12.2.1
if it is necessary for repairs, maintenance or other similar actions, including security updates, in which case TL endeavors to notify you of the interruption in advance to the extent reasonably possible;
12.2.2
if you fail to pay any part of the Subscription payment after having been notified of the failure by us;
12.2.3
if your actions or omissions relating to the use of the Software interfere with or prevent the normal operation of the Software or otherwise cause, or are likely to cause, harm, damage or other detrimental effects to the Software, TL or other users of the Software;
12.2.4
if there are reasons to suspect that your credentials have been wrongfully disclosed to an unauthorized third party and the Software is being used under such credentials;
12.2.5
if you use the Software in breach of these Terms of Use and have not remedied the breach without delay after having been notified thereof by TL or use the Software in violation of any applicable laws, regulations or regulatory provisions;
12.2.6
if you refuse to provide the required clarifications within the time requested; or
12.2.7
for any other reasons as TL may determine from time to time.
12.3
Material breach of the Terms of Use may include, without limitation, actions and inactions described in Sections 11.2.2 to 11.2.6.
12.4
TL will take commercially reasonable steps to notify you of the interruption as far in advance as reasonably possible or, if advance notification is not possible due to the urgency of the reasons requiring interruption, without undue delay. Suspension of the Software for the reasons set out in Section 11.2 does not relieve you from the obligation to pay any applicable fees.
13. CLIENT TERM AND TERMINATION
13.1
Upon any access or use of the Software, these Terms of Use remain thereafter in full force and effect in respect of such access or use, as they may be updated from time to time.
13.2
The term of your paid Subscription pursuant to the Purchase Agreement will remain in effect for the period you made the payment for (for example, a month or a year), subject to any renewals.
13.3 Deletion of the Client Account
13.3.1
You may delete your Client Account at any time and without giving any reasons via your Client Account settings, where we have made this option available to you. Prior to deleting your Client Account, we will ask you to disconnect any linked exchanges and close any open trades or agents. In case of termination, your Client Account will be closed within seven (7) days provided that: (i) any disputes in which you have been involved have been satisfactorily resolved; and (ii) you have completed any other obligation(s) associated with your use of the Software (i.e. you have disconnected any linked exchanges and closed any open trades or agents). Within those seven (7) days you may choose to reactivate your Client Account by logging in and cancelling the termination of the Client Account.TL shall not be responsible and liable to freeze your membership, extend the term of Purchase Agreement, provide any refund or make any sort of adjustment.
13.3.2
TL may delete your Client Account by giving you seven (7) days prior notice by notifying you in the Software. The Client Account will be deleted at the end of the seventh (7) day in which the prior notice period expires. In case TL detects material breach, including, without limitation, as determined in Section 11.3, TL may delete your Client Account immediately, without prior notice. TL shall not be responsible and liable to freeze your membership, extend the term of Purchase Agreement, provide any refund or make any sort of adjustment.
13.3.3
Regardless of the party initiating the termination, the termination of the Client Account will mean that: (i) concurrently with the termination of the Client Account, also the Purchase Agreement (if relevant) will be terminated and thus your access to the Software and products and services made available in connection therewith is revoked; (ii) you are prohibited from any further use of the Software; and (iii) any and all data and information residing in your Client Account or pertaining to activity from your account will be irretrievably deleted, except to the extent that we are obligated or permitted to retain such content, data or information in accordance with applicable laws and regulations. You agree that all such measures will be carried out by TL and that TL will not make itself liable to you or any third parties as a result of any such measure for any reason, to the extent this is permitted by applicable law.
13.4 Termination of the Purchase Agreement
13.4.1
You may use your rights described in Section 13 to terminate your Purchase.
13.4.2
After the fourteen (14) day “cooling off” period you may terminate your Purchase Agreement at any time and without giving any reasons via your Client Account settings by choosing “Not to extend”.
13.4.3
TL may terminate the Purchase Agreement under the same conditions described in Section 12.3.2.
13.4.4
Regardless of the party initiating the termination, the termination of the Purchase Agreement will mean that your access to the Software functions provided under the Subscription based on the Purchase Agreement and products and services made available therewith is terminated immediately, however you will still have access to your Client Account. Termination of the Purchase Agreement will not cause data loss, meaning if you decide to conclude the Purchase Agreement in the future, the functions’ metrics set up by you will continue working. For instructions on receiving a refund, please see our Refund Policy. You agree that all such measures will be carried out by TL and that TL will not make itself liable to you or any third parties as a result of any such measure for any reason, to the extent this is permitted by applicable law.
13.5
When these Terms of Use come to an end, all of the legal rights, obligations and liabilities that you and TL have benefited from, been subject to (or which have accrued over time while the Terms of Use have been in force) or which are expressed to continue indefinitely, shall be unaffected by such termination including but not limited to Sections 1, 4, 8, 10, 9, 13, 14 to 19.

14. RIGHT OF WITHDRAWAL
14.1
If you created the Client Account and you are a consumer from the European Union, you have the right of withdrawal in accordance with the statutory provisions.
14.2
The right of withdrawal is governed by the provisions set out in the following notice of the right of withdrawal:
Notice of the right of withdrawal
You have the right to revoke this Purchase Agreement within fourteen days without giving any reasons.
The revocation period is fourteen (14) days from the day you accessed the functions of your chosen Subscription.
To exercise your right of withdrawal, you shall inform us, TL Technologies , Address:, email address: [email protected], by making an unambiguous declaration of your decision to withdraw the Purchase Agreement. For this purpose, you may, but you are not obligated to, use the following model form:
Model form of withdrawal
To TL Technologies ,:
Hereby I declare that I withdraw the Purchase Agreement I entered into on the use of the Software Subscription dated [insert the date you accessed the functions of your chosen Subscription].
Name of the consumer:
Address of the consumer:
Signature of the consumer (only for notices in paper form):
Date:
In order to observe the withdrawal period, it is sufficient that you send the notification that you are exercising your right of withdrawal before the withdrawal period expires.
Once you withdraw the Purchase Agreement, we shall return to you the costs of the Subscription of which is deducted proportionally the amount of what was delivered as the performance of the Purchase Agreement (including the free Trial) up to withdrawal in accordance with the Section 1.2 of the Refund Policy without undue delay and at the latest within fourteen (14) days of the date on which we received notification that you are withdrawing the Purchase Agreement. Following the receipt of your notice, we will remove your access to the Subscription related functions immediately, but you will still have access to your Client Account.
You shall cease all use of the Subscription related functions without undue delay, and in any case no later than fourteen (14) days from the date on which you notify us of your withdrawal.

15. THIRD-PARTY CONTENT
15.1
Any content provided through the Software is intended to be used and shall be used for informational purposes only. It is very important for you to do your own analysis before making any investment based on your own personal circumstances. It is advised that You should take independent financial advice from a professional in connection with, or independently research and verify, any information that is provided by us of the third-parties and wish to rely upon, whether for the purpose of making an investment decision or otherwise. Any content, data, information, or publications made available through the Software are furnished by us on an as-is basis for your convenience and information. Any opinions, advice, statements, services, offers, or other information made available by third parties are those of the respective author(s) or publisher(s), and not of TL. Such information should not be interpreted as approval by TL of those content or information you may obtain from them. TL has no control over the content or information of these resources. TL disclaims any warranty or representation, either express or implied, that the information in such publications is accurate or complete.
15.2
The AI Deal Starter and AI Strategy are stand-alone features that you can access through our proprietary software. These features offer insights that are not provided by third-party service providers but are instead generated internally using our advanced AI algorithms.

The AI Deal Starter and AI Strategy are not advice about using cryptocurrency or trading cryptocurrency. They are generated by our proprietary algorithms, providing users with unique insights and trading tactics. However, they should not be interpreted as giving any financial advice.

In no event will we be responsible and liable for any data published by the AI Deal Starter and AI Strategy, as they are intended for informational purposes only. We will not be liable, whether in contract, negligence or otherwise, in respect of any damage, expense or other loss you may suffer arising out of such information or any reliance you may place upon such information.

 

15.5
Links to Third-Party Platforms and Information. Use of certain links on the Software will direct you to third party feeds, software, websites or mobile applications (collectively, “Third-Party Platforms”). Such Third-Party Platforms are not under the control of TL, and TL is not responsible and liable for the contents of any such Third-Party Platforms or any link contained in such Third Party-Platform. Links to Third-Party Platforms included on the Software are provided for your convenience, and the inclusion of such links does not imply a recommendation or endorsement by us of any such Third Party Platform or the products or services or information offered therein. If you decide to access any Third Party Platform information linked to the Software, you do so entirely at your own risk.
15.6

16. PRIVACY AND PERSONAL INFORMATION
16.1
In order to make full use of the Software, you will need to provide some information relating to you (“Personal Data”). You acknowledge that TL will collect and use certain Personal Data as described in our Privacy Policy. For more information about our collection, use, disclosure and protection of your Personal Data, please read our Privacy Policy at https://TL.ai/privacy-policy. Questions or requests with respect to your Personal Data may be sent via email to [email protected].
17. AVAILABILITY OF THE SOFTWARE
17.1
TL will endeavour to ensure that the Software is always available; however, TL does not give any assurance that the Software will be available at all times. The Software is provided “as is” and “as available”. You do not have any right to the Software and the functions offered being available at all times or to a specific availability being guaranteed by TL. TL is not obliged to ensure that the Software can be accessed at all times without any interruptions or faults, and does not assume any liability for this.
17.2
It may be that the Software is not available including, but not limited to the following cases,:
17.2.1
if the defect or fault in the Software provided via the website results from you having amended or modified the Software or in any way used the Software outside the scope of its normal and intended access and its intended usage;
17.2.2
if the defect or fault in the Software results from an issue with your device,
17.2.3
in case of technical malfunctions.
17.3
You may access and use the Software through a mobile device and computer, at your discretion. As the Software is provided over the Internet and mobile networks, the quality and availability of the Software may be affected by factors outside our reasonable control. Not all of the Software’s functions are available on the mobile device. You are solely responsible and liable for any prerequisite software and hardware requirements and for any data charges and fees associated with accessing and using the Software through a mobile device.
18. WARRANTY DISCLAIMER
18.1
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, EXCEPT AS EXPRESSLY PROVIDED HEREIN, YOUR USE OF THE SOFTWARE IS PROVIDED TO YOU “AS IS” AND “AS AVAILABLE”. TL, ITS RESPECTIVE DIRECTORS, OFFICERS, EMPLOYEES AND AGENTS EXPRESSLY DISCLAIM ALL OTHER REPRESENTATIONS, ENDORSEMENTS, WARRANTIES, AND CONDITIONS, EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, ANY REPRESENTATION, WARRANTY OR CONDITION OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, OR NON-INFRINGEMENT, COMPLETENESS, SECURITY, RELIABILITY, SUITABILITY, ACCURACY, CURRENCY OR AVAILABILITY, ERROR-FREE, UNINTERRUPTED, THAT DEFECTS WILL BE CORRECTED, THAT OUR SOFTWARE OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS OR ANY WARRANTY ARISING FROM A COURSE OF DEALING, PERFORMANCE, OR TRADE USAGE. YOUR SOLE AND EXCLUSIVE REMEDY, AND OUR SOLE OBLIGATION TO YOU OR ANY THIRD PARTY FOR ANY CLAIM ARISING OUT OF YOUR USE OF THE SOFTWARE, IS THAT YOU ARE FREE TO DISCONTINUE YOUR USE OF THE SOFTWARE AT ANY TIME.
18.2
TL PROVIDES NO WARRANTIES OR REPRESENTATIONS REGARDING THE SOFTWARE INCLUDING BUT NOT LIMITED TO THAT (I) THE SOFTWARE WILL MEET YOUR REQUIREMENTS; (II) THE SOFTWARE WILL BE UNINTERRUPTED, TIMELY, SECURE OR DEFECTS-FREE; (III) THE RESULTS OBTAINED FROM USE OF THE SOFTWARE WILL BE ACCURATE OR RELIABLE; OR (IV) THAT ANY KNOWN AND STILL NOT DETECTED DEFECTS WILL BE CORRECTED.
18.3
WE CANNOT AND DO NOT GUARANTEE OR WARRANT THAT FILES OR DATA AVAILABLE FOR DOWNLOADING FROM THE INTERNET OR THE SOFTWARE WILL BE FREE OF VIRUSES OR OTHER DESTRUCTIVE CODE. YOU ARE SOLELY AND ENTIRELY RESPONSIBLE FOR YOUR USE OF THE SOFTWARE AND YOUR COMPUTER, INTERNET AND DATA SECURITY. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, TL, ITS RESPECTIVE DIRECTORS, OFFICERS, EMPLOYEES AND AGENTS WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE CAUSED BY DENIAL-OF-SERVICE ATTACK, DISTRIBUTED DENIAL-OF-SERVICE ATTACK, OVERLOADING, FLOODING, MAILBOMBING OR CRASHING, VIRUSES, TROJAN HORSES, WORMS, LOGIC BOMBS, OR OTHER TECHNOLOGICALLY HARMFUL MATERIAL THAT MAY INFECT YOUR COMPUTER EQUIPMENT, COMPUTER PROGRAMS, DATA, OR OTHER PROPRIETARY MATERIAL DUE TO YOUR USE OF THE SOFTWARE OR ANY SERVICES OR ITEMS FOUND OR ATTAINED THROUGH THE SOFTWARE OR TO YOUR DOWNLOADING OF ANY MATERIAL POSTED ON IT, OR ON ANY THIRD PARTY PLATFORM LINKED TO IT.
18.4
THE FOREGOING DOES NOT AFFECT ANY WARRANTIES THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.
19. LIMITATION OF LIABILITY
19.1
TL does not make any warranties or representations other than those explicitly mentioned in these Terms of Use. The Software has not been developed to meet your individual needs.
19.2
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW YOU EXPRESSLY UNDERSTAND AND AGREE THAT TL AND THEIR RESPECTIVE DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS SHALL NOT BE LIABLE TO YOU FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL CONSEQUENTIAL OR EXEMPLARY DAMAGES WHICH MAY BE INCURRED BY YOU IN CONNECTION WITH YOUR USE OF THE SOFTWARE, HOWEVER CAUSED AND UNDER ANY THEORY OF LIABILITY INCLUDING, BUT NOT LIMITED TO, ANY LOSS OF PROFIT, LOST OPPORTUNITIES, LOSS OF DATA SUFFERED, OR OTHER INTANGIBLE LOSS.
19.3
20. INDEMNIFICATION
20.1
To the maximum extent permitted by applicable law, you agree to defend, indemnify, and hold harmless TL, its affiliates, and their respective directors, officers, employees, agents, service providers, contractors, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising out of or relating to your breach of these Terms of Use or your use of the Software, including, but not limited to, your submissions, Third Party Platforms, any use of the intellectual property, services, and products other than as expressly authorized in these Terms of Use.
21. CHANGES TO THE TERMS OF USE
21.1
TL reserves the right to change these Terms of Use.. In case you do not agree with the changes, you have the right to delete your Client Account as stipulated in Section 12.3.1.
21.2
TL reserves the right to change the Terms of Use with the following types of changes without providing you with a prior notice:
21.2.1
if the change to the Terms of Use is only advantageous for you;
21.2.2
if the change relates solely to new services, functionalities or service components, and does not result in any change to the existing contractual relationship for you;
21.2.3
if the change is necessary to harmonize the Terms of Use with the applicable statutory requirements, in particular in the event of a change in the applicable legal situation, and if the change does not have any material detrimental effects on you; or
21.2.4
if TL is obliged to implement the change in order to comply with a court judgment that is binding for TL or with a binding decision by an authority, and if the change does not have any material detrimental effects on you.
21.3
You will be informed of such changes in the Software.
22. SUPPORT AND REPORTING
22.1
We only provide support services for the operation of the Software. Should you become aware of misuse of the Software including libelous or defamatory conduct, you shall report it to TL. We recommend contacting us for assistance if you experience any issues regarding the Software in the following ways:
22.1.1
by accessing TL help center at https://help.TL.ai/ (when logged in to your Client Account);
22.1.2
by requesting via “Support” form embedded into the Software (when logged in to your Client Account);
22.1.3
by sending email to [email protected].
23. GENERAL

23.1 These Terms of Use, including the Privacy Policy and any other URL incorporated by reference in these Terms of Use constitute the entire agreement between you and TL relating to your use and our provision of the Software.
23.2 The parties agree that if a party does not exercise or enforce any legal right or remedy which is contained in these Terms of Use (or which it has the benefit of under any applicable law), this will not be taken to be a formal waiver of its rights and that those rights or remedies will still be available to the party. Any waiver, to be enforceable, must be in writing.
23.3 If any provision of these Terms of Use is held to be illegal, invalid or unenforceable, by any court of law or with regard to any applicable law, rules, regulations, circulars or any legal notification by a competent authority, this will not affect any other provision of these Terms of Use and the agreement between you and us will be deemed amended to the extent necessary to make it legal, valid, and enforceable after severing such illegal part.
23.4 The parties hereto confirm that they have requested that these Terms of Use, including the Purchase Agreement and all related documents are drafted and concluded in English. Any translation hereof has been provided for information purposes only and does not have any legal value nor create any contractual relationship between the parties. In case of a conflict between translation and this Terms of Use, this Terms of Use in the English language shall prevail.
23.5 No email address found on the Software may be harvested or otherwise used for purposes of solicitation.
23.6 The relationship between the parties is that of independent contractor and a customer. Nothing contained in these Terms of Use shall be construed as creating any agency, partnership, joint venture or other form of joint enterprise, employment or fiduciary relationship between the parties, and neither party shall have authority to contract for or bind the other party in any manner whatsoever.
23.7 These Terms of Use, the Purchase Agreement and any contractual or non-contractual disputes arising out of or in connection with the use of the Software will be governed by and in accordance with Hong Kong law. TrandLand shall be entitled to obtain any immediate relief, in form of equitable relief, injunction or specific performance, in case of any breach of this Terms of Use.
23.8 You will not assign any of your rights or delegate any of your obligations under these Terms of Use without our prior written consent. Any purported assignment or delegation in violation of this Section is null and void. No assignment or delegation relieves you of any of your obligations under these Terms of Use.
23.9 TL may transfer its rights and obligations under these Terms of Use to a third party. In this case, TL will not be obligated to inform you in advance of the transfer to the third party accordingly in the Software. You will have the right to terminate the Client Account immediately if you do not agree to the transfer.
23.10 If any provision of these Terms of Use is deemed to be unenforceable or invalid by any court or arbitrator of competent jurisdiction, for any reason, that provision will be limited or severed to the extent necessary so that these Terms of Use will otherwise remain in full force and effect.

24. COMPLAINT PROCEDURE

24.1 In case you have any complaints regarding TL and/or its services, you have the right to lodge a complaint by following our Complaint Procedure.

25. NOTICES

25.1 We may provide any notice to you under these Terms of Use by: (i) sending a message to the email address you provide to us and consent to us using; or (ii) by posting to the Software. Notices sent by email will be effective when we send the email and notices we provide by posting will be effective upon posting. It is your responsibility to keep your email address current and check for incoming messages regularly.
25.2 To give us notice under these Terms of Use, you shall contact us by email at [email protected].
25.3 To request the consent of TL for any of the actions for which such consent is required under these Terms of Use, please send an email to [email protected]. TL reserves the right to refuse any such requests in its sole discretion

26. SANCTIONS COMPLIANCE

26.1 By accessing and using TL’ services, you represent and warrant that you:
26.1.1
have not been included in any trade embargos or economic sanctions lists, including but not limited to:
(a) Restrictive measures of the European Union;
(b) Sanctions of the United Nations;
(c) Sanctions of the Government of Hong Kong;
(d) the list of specially designated nationals maintained by Office of Foreign Assets Control (OFAC) of the U.S. Department of the Treasury;
(e) the denied persons or entity list of the U.S. Department of Commerce;
(f) Lists of subjects to Financial Sanctions maintained by the UK Office of Financial Sanctions Implementation (OFSI),
26.1.2
your use and access of TL services does not violate or circumvent international sanctions and restrictive measures established by the European Union, United Nations, United States of America, United Kingdom or other international sanctions applicable in Hong Kong, and
26.1.3
are not from any of the following comprehensively sanctioned countries or geographical regions (this list is subject to change from time to time):
(a)Belarus
(b)Burma (Myanmar)
(c) Cote d’Ivoire
(d) Crimea (Region of Ukraine)
(e)Cuba
(f) Democratic Republic of the Congo
(g )Donetsk (Region of Ukraine)
(h) Iran
(i) Iraq
(j) Liberia (Former Regime of Charles Taylor)
(k)Libya
(l) Luhansk (Region of Ukraine)
(m) Nicaragua
(n) North Korea
(o) Russia
(p) Somalia
(q)Sudan
(r) Syria
(s) Venezuela
(t) Yemen
(u) Zimbabwe.

26.2
We reserve the right to choose markets and jurisdictions to conduct business, and may restrict or refuse, in our sole discretion, the provision of TL services in certain countries or regions, including those not listed in Section 26.1.3.
26.3
If you become subject to international sanctions, you are obliged to immediately stop using our services and notify us.
26.4
Without prejudice to other grounds for such actions available to us, we have the right to terminate, suspend or restrict the provision of TL’ services to you as well as to terminate these Terms of Use in case:
26.4.1
you become a subject of international sanctions,
26.4.2
providing services to you is considered a violation or circumvention of international sanctions,
26.4.3
you are according to our assessment related to a territory, area of activity, transaction or person subject to international sanctions, or
26.4.4
we apply our right referred to in Section 26.2

27. JURISDICTION
27.1
These terms and conditions shall be governed by and construed in accordance with the Laws of Hong Kong (HK). Any dispute arising under these terms and conditions shall be subject to the exclusive jurisdiction of the courts of HK.